A number of fans who purchased No Man’s Sky from the PlayStation store are demanding a refund from Sony, according to reports. The space epic from Hello Games is causing issues from persisting game crashes, motion sickness, and even feelings that the game failed to deliver on promises made by advertising and statements from the developers themselves.

While one man was told he was eligible for a No Man’s Sky refund, as the digital version crashed on him three separate times in an hour and a half, he was told if he was refunded, he would never be able to play the title again, not even the physical version. He ultimately didn’t go through with the refund due to this fact. This is quite a shady business practice, as the underlying technical issues could have to do with the digital version itself and the physical version may rectify it. Fans experiencing these issues deserve a No Man’s Sky refund and should be able to re-purchase the game once the issues are fixed.

“I would happily re-buy the game at a later date if it improved, if the features promised were put in, if the crashing was fixed, because these things do get fixed over time.

“But I didn’t really want to get my money back and then never be able to play it again. It just seems counter-productive.

“It’s like they put a gun to my head.”

Another man felt like he was misled by the game’s advertising and promised features that were ultimately missing from the game. He too experienced game crashes, and he too was told he was eligible for a No Man’s Sky refund, but he too was told he would never be able to play the game again if he went through with it.

“I really do like the game, but I feel as though I paid £50 for a game that isn’t finished.

“But I don’t want to give up the right to ever play No Man’s Sky again. That seems really extreme to me.”

Ironically, Sony’s refund policy does allow users to re-purchase games at a later date if they are refunded, according to a statement provided to Eurogamer by the company.

“Players are entitled to receive refunds in line with the published refund policy on PlayStation.com.

“In instances where players receive a refund, they will of course be able to re-purchase the game at later date and play.”

No Man’s Sky was bound to be a disappointment to some gamers, given the sheer amount of hype surrounding the game; this is usually the case with all highly anticipated titles. Some feel the game is guilty of false advertising, which is a serious problem.  This will cause gamers to be even more weary of purchases in the future, fearing the same outcome of No Man’s Sky. Regardless, this situation needs to be rectified and Hello Games needs to be held accountable.

About The Author

Founder/Editor-in-Chief

Morgan Lewis is a Video Game Journalist and Founder and Editor-in-Chief of VG Culture HQ. He has been writing about games for over four years and has written over 900 articles during that timespan. He first fell in love with gaming when he received A Link to the Past for Christmas when he was six. He also loves anime and anything that has to do with gaming culture.

Related Posts